Medical Dispatch

Medical Dispatch

All In One Dispatch Solution

Medical Dispatch  |   Driver Tablet  |   Requests & Payments  |   Mobile App  |   Dashboard  |   Tracking  |   Report  |   ELD  |   Alerts  |   OBD  |   Invoice  |   Accounting  |   Inventory

Medical Dispatch

Accounting

Analytics

E - Sign

Barcode

Purchase

Inventory

Project

Timesheet

Employees

Create Medical Dispatch

Medical Dispatch is one of the most revolutionary dispatch management software solutionsthat will transform medical transportation and elevate its efficiency. The application is a web/mobile-based platform aimed to provide on-demand dispatching service to the medical industry. It can be used for dispatching patients from and to hospitals, clinics, and other medical facilities. Medical Dispatch is also an efficient means to dispatch medicines, medical equipment, and organs as per the requirements in the most efficient manner. The solution allows the dispatcher to share the details of transportation to ensure the safety of persons and medicines sent. It can improve the efficiency of medical companies dispatch projects comprehensively, as well.

Industries: Hospitals, Clinics, Health Centers, Pharmaceuticals, Emergency Medical Transportation

  • Client/Dispatcher
  • Pick-up and drop-off
  • Dispatch management
  • Mobile and web application
Driver App

Ourmedical dispatch solutionsalso come with a driver application that lets the driver manage the dispatches assigned to him/her effectively. It is a mobile app that can be installed on both android and iOS devices. Whenever a new dispatch is assigned to the driver, he/she will be notified of the same with a push notification by the app. On clicking the notification, the driver can reach a screen on the app that provides all the details of the dispatch to take necessary action.

The application lets the driver see all the assigned, ongoing, and finished dispatches assigned to his/her. It is easier for the driver to update the status of the assignments on the application itself as well as:

  • Get driving direction/map​
  • Accept dispatch request​
  • Reject dispatch request​
  • Get proof of delivery
Client Dispatch Requests &Payments

Each and every payment that is done through the solution is comprehensively secured with a 3D feature. We leverage AES-256 to encrypt the payment details at rest. Our entire communication with the payment gateways is further encrypted with PGP keys.

  • Invoice and job details​
  • Web and mobile app​
  • Payment options​
  • Accounting
Dispatcher Mobile App

The dispatcher mobile application lets the users view all the assigned dispatches in real-time. These assignments can be accepted or rejected. It also helps with the following:

  • Invoice and job details​
  • Web and mobile app​
  • Payment options​
  • Accounting
Dispatch Dashboard (Web & Mobile App)

The dashboard is available in both web and mobile apps to help users effectively manage the same. When the dispatcher wants to create a dispatch request, they can do that on the dispatch admin. The admin can provide ride details as per the industry, assign the dispatch a driver, and efficiently manage the same.

Tracking

In order to let the users know the real-time status of the location of the dispatches, the solution has been integrated with a map to view. This makes the solution a powerful dispatch tracking software program, as well. If the user so wishes, he/she can find the real-time location of the driver at any point in time. The app leverages GPS capabilities to pinpoint the exact location of the vehicle and the dispatch. However, for this feature to work, the vehicle has to be integrated with the GPS. The features can help:

  • Get traffic and alerts in real-time
  • Get real-time route map/history
  • Access delivery locations map
  • Live track drivers/vehicles
Parts Dispatching Reports

The system has also been developed to provide a range of reports on various metrics that the users need. These can range from trips, fuel, service, stoppages, traffic rule violations if any, etc. The aim here is to help businesses manage their resources efficiently to bolster their bottom lines.

Electronic Logging Device (ELD) Implementation & Integration​

The Electronic Logging Device or ELD is capable of recording all the important details of the driver, the starting and ending time, total working time, stoppage time, idling time, the number of pick-ups and drop-offs, etc. Based on these elements businesses can measure the performance of each driver and calculate the driver score. This will make it easier for them to select apt drivers for each dispatching assignment.

Alerts

In order to be always in control of the fleet and assignments, the system also has a unique alerting system that offers timely alerts to the admin. The alerts help the business learn about any kinds of violations and take immediate actions to ensure the safety of the driver, the dispatch, and the public. This makes it one of very few medical companies softwarespacked with these features. The system is configured to send alerts for the following:

  • Fuel sensor disconnection
  • Battery disconnection​
  • Continuous idling​
  • Over speeding​
  • Rash driving ​
  • Accidents
OBD Integration

The Onboard Diagnostics or OBD is an automotive term used to denote the capability of a vehicle to run self-diagnosis and send reports based on the same. Our system has such a feature that helps monitor:

  • Plug and play hardware
  • OBD vehicle reader data
  • GPS data
Invoice Management

When a ride is completed successfully, an invoice will be created against each dispatch and the invoice generated will be based on the industry type. The customers can view the details of the invoice and proceed to make the payment. The system maintains comprehensive historical data of all the invoices generated. This would help the user review or assess the invoices and payments made anytime. The Invoice Management feature helps the users with:

  • Invoice tracking app​
  • Simplify accounting​
  • Online invoicing​
  • Get paid faster​
  • Analyze sales
Accounting Management

  • The system also has a special feature that enables the users to carry out adequate account management activities as well. The users can leverage this feature for:

    • Manage bills and expenses
    • Bank synchronization
    • Dispatch invoicing
    • Easy reconciliation
Inventory Management

  • The solution has also been integrated with a unique and robust inventory management module that can help businesses take care of their stock. It can help them : 

    • Avoid less stock and stock-outs
    • Improve performance
    • Bolster process time
    • Multi-warehouse
    • Cross-docking
    • Drop-shipping

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