Equipment/Parts Dispatch
Equipment/Parts Dispatch
All In One Dispatch Solution
Parts Dispatch
Accounting
Analytics
E - Sign
Barcode
Purchase
Inventory
Project
Timesheet
Employees
Parts Dispatch Request
A web/mobile-based solution, the Auto Dispatch is developed to offer dispatch of equipment parts as needed by the user. The request is capable of accommodating drop-off or pick-up details, details of the parts/equipment to be dispatched, and the details. The user will be able to select from predefined data or add new information as needed. When a request is created, the same will be sent to the dispatcher with all the necessary details. The dispatch will then be taken care of from the dispatcher’s end. The feature-rich application has become one of the most sought-after dispatch management software solutions in the field, now.
Industries: Manufacturing, Parts or Equipment Distribution
- Client/dispatcher
- Pick-up and drop-off
- Dispatch management
- Web and mobile app
Driver App
The dispatching solution that we offer comes with an application for the drivers. The application is designed to help the drives manage all the dispatches assigned to them in the best way possible with efficiency. Every time a new dispatch is assigned to the driver, the app sends a push notification thereby notifying the driver about the assignment. He/she can manage the dispatch as it will have all the details related to the same in the notification.
The app enables the driver to see all the assigned dispatches along with the ones in progress, completed, and pending dispatches right from the app in real-time. Apart from this, the driver can also update the status of the dispatch right in the application effortlessly for the dispatcher to get real-time updates. With the app, the driver can:
- Accept dispatch request
- Reject dispatch request
- Get driving direction/map
- Have proof of delivery
Client Dispatch Requests &Payments
With an advanced 3D-secure layer feature, all the customer payments and transactions are extremely safe in the app. The payment feature is designed to ensure the safety and convenience of the users. When a payment request is received, the payment information is encrypted at rest with AES-256 and the communication between the payment server and the app is encrypted further using PGP Keys. The app further provides comprehensive:
- Invoice and job details
- Payment options
- Web & mobile app
- Accounting
Dispatcher Mobile App
The user of thedriver mobile app, usually a driver, can view all the equipment-parts dispatchrequests assigned to them as and when the same is done. The driver can either accept the request or reject the same. It is also loaded with the following features:
- Invoice and job details
- Payment options
- Web and mobile app
- Accounting
Dispatch Dashboard (Web & Mobile App)
In order to help the users take advantage of the program effortlessly, we have built a user-friendly and feature-rich dashboard for the application—Dispatcher. The admin of the equipment-parts companies dispatch can manage all the details of the dispatch request, assign drivers, remove drivers, and provide the details of the ride based on the industry. The request can be comprehensively managed from the same.
Tracking
We understand that tracking the assigned dispatches is crucial to ensure the timely delivery of the item and its real-time status. To enable this, we share the real-time location in a map-view to the people who choose to access the details. The users can get the accurate, location information of the dispatch based on GPS real-time updates using the dispatch tracking software in the solution. In order to get inclusivedetails in real-time, the vehicle must be configured with a GPS device. The app will let the user get:
- Drivers/vehicles live tracking
- Root map/history
- Delivery locations map
- Traffic and alerts
- Parts dispatching reports
The system is designed to provide timely reports as per the stoppages, trips, fuel, service, and any traffic rule violation. It is a much-appreciated feature as it helps businesses monitor their fleets holistically and ensures that the resources are used optimally to bolster operational efficiency and growth. This is one of the major reasons our solution has become a widely-preferred equipment-parts dispatch solutions in the market.
Parts Dispatching Reports
All the vehicles used for dispatch integrated with the Electronic Logging Device to capture a range of details such as driver details, starting time, total working time, idling time, number of pick-ups and drop-offs, and even the stoppage time. As it provides comprehensive details on each dispatch, businesses can use the data to assess the performance and score of the driver. Based on the historical performance and score, businesses can find the right drivers for dispatches to improve efficiency unlike most other equipment-parts companies softwares that fail to do this.
Electronic Logging Device (ELD) Implementation & Integration
All the vehicles used for dispatch integrated with the Electronic Logging Device to capture a range of details such as driver details, starting time, total working time, idling time, number of pick-ups and drop-offs, and even the stoppage time. As it provides comprehensive details on each dispatch, businesses can use the data to assess the performance and score of the driver. Based on the historical performance and score, businesses can find the right drivers for dispatches to improve efficiency unlike most other equipment-parts companies softwares that fail to do this.
Alerts
We have also designed the system to send alerts to the admin in case of any driving violations such as overspeeding, rash driving, harsh cornering, or battery disconnect. This will ensure that the business is able to find the drivers violating the driving decorum of the business and take immediate actions to ensure the safety of the vehicle, dispatch, the driver, and others. The system has features in place to alert the following:
- Battery disconnection
- Continuous idling
- Overspeeding
- Rash driving
- Fuel sensor disconnect
- Accident alerts
OBD Integration
We have also installed an OBD device to the system for onboard diagnostics of the vehicle. Onboard Diagnostics (OBD) is a term used in the automobile industry to refer to the ability of the vehicle to self-diagnose and report its health. It helps monitor the status of:
- Plug and play hardware
- OBD vehicle reader data
- GPS location details
Invoice Management
After the successful completion of the ride, an invoice will be generated against each dispatch assigned and it is based on the type of industry that the dispatch belongs to. The customer will be sent the invoice and can make the payment. The system maintains the historical data of all the invoices created making it easier for the user to check the same anywhere, anytime. It helps with:
- Online invoicing
- Invoice tracking
- Getting paid faster
- Simplifying accounting
- Analyzing sales
Accounting Management
The system has also been designed to help businesses manage their dispatch accounting as well. As all the details regarding the dispatcher are available for access anytime, it becomes easier for the business to retrieve the data and scrutinize it if needed. This feature helps the user:
- Synchronize with bank
- Invoice the dispatches
- Manage bills and expenses
- Easy reconciliation of dispatches
Inventory Management
Businesses that want to manage their inventory optimally can use this feature in our system. It helps businesses manage their inventory perfectly and be in control of supply. The feature helps:
- Improve performance and process time
- No less stock orstock-outs
- Multi-warehouse
- Cross-docking
- Drop-shipping